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Chill Innovation ATX Power Supplies:

Will the Chill Power Supplies increase my system temperature due to the virtually silent operation?
No, our heat dissipation technology is superior to most conventional Power Supplies and will actually help reducing your system temperature and improve case airflow. Other Silent PSU's will have a higher chassis- and operating temperature and less good airflow, due to the reduced fan speed. Then you would just need additional case fans, that in return will result in higher noise levels. Pointless!

Does the Chill Power Supplies fit all computer cases and motherboards?
The latest Chill Power Supply series fit all cases and motherboards complying with the ATX 2.x standard. Older hardware, typically from before year 2003-2005, might be based on the older out phased ATX1.x standard featuring other specifications and a -5V rail among others. Check your documentation for requirements / compliance. Most of our older models features ATX1.3 compliance including a -5V rail (check output specifications / PSU label), but these models are no longer in production since mid 2006.

All of our 'Modular' based Power Supplies comes with extended 20/24-pin Main-ATX and ATX12V/EPS12V cable length, in order to offer better support for PC cases with bottom mounted Power Supply.

How does the RPM Monitor feature works?
Your motherboard has to support this feature. Connect the signal cable from the PSU to a 3-pin POWER/CASE FAN plug on the motherboard. Monitor software should be supplied with the motherboard or 3rd party. With this feature you will be able to monitor the fan speed of the built-in fan to ensure it is running properly and to get an idea of your current load/temperature conditions inside.

Can I count on the Voltages readings provided by the Mainboard/BIOS?
No, not at all unfortunately!. The only way to get accurate voltage readings is to use a good Multimeter / Voltmeter. It is not unusual the motherboard probe readings will differ up to +/- 1V from the actual rating.

Can I count on my 'Energy meter' when measuring PC Power / Standby consumption?
Unfortunately, most cheaper 'Energy meters' cannot measure inductive load from Switch Mode based products correctly. Computer Power Supplies, as well as most other modern home electronics like televisions, DVD / Blue-ray players, game consoles etc. are based on Switch Mode technology. On such products you will get incorrect Watt readings, especially for lower loads, such as Standby consumption.

Make sure your 'Energy meter' has inductive / Switch Mode support in order to get correct readings. However it does take expensive PRO equipment for fully accurate readings on Switch Mode based products.

All current Chill Power Supply models only have 0,4 - 0,9W Standby consumption. Please notice, that your motherboard and connected USB devices etc. also might have a standby consumption. You can normally adjust BIOS/jumper settings to prevent USB ports to be powered during standby and also disable Ethernet features like Wake-On-Lan (WOL) etc. which require standby power.

The Spar-O-Meter from the Danish Energy Saving trust can measure inductive load to some extend. 

ChillDesk Notebook Cooling Stands:

Do the ChillDesk's fit my particular Notebook/laptop computer?
There are no international standards for compatibility between laptop computers and Cooling Stands, however it is merely a matter of placing the laptop on top of the cooling stands surface.

It you follow the screen size recommendations for each ChillDesk and check the dimensions of the ChillDesk you should be able to tell how well it will fit your laptop computer. It is not necessary for your laptop PC to fit exactly within the dimensions, as it would still have enough surface to remain stable.

Are the ChillDesks silent?
Yes! - Noise levels are a key priority for our ChillDesk products. Some models have adjustable fan speed, so you can control the performance vs. noise ratio yourself. Others have a fixed fan speed, which is optimized for silent operation in a way, so you will not pay attention to them.

Will my Notebook/Laptop computer become more silent with a ChillDesk?
Most Notebook/Laptop computers are equipped with small noisy fans, which automatically turns ON and OFF depending on the internal operating temperature.

When using a ChillDesk Notebook Cooling Stand the overall internal operating temperature will drop, which will result in less activity from the built-in smaller noisy fans.

Will the ChillDesks only affect my CPU temperature?
No! The ChillDesks are intended to cool down hotspots in your entire computer. In fact you might experience the biggest temperature improvements on GPU, HDD and overal system temperature, since these areas are normally not particular well covered by the internal cooling system.

With the CPUid HWmonitor utility, you might be able to get additional temperature readings etc. from your notebook/Laptop if supported.

My computer does not have the Fan Air-Intake in the bottom, so will ChillDesk work here?
Yes! Even though the air-intake might not benefit from the airflow created, the ChillDesk will still cool down the computer surface an components, relieving stress and noise from the built-in cooling system.

With the CPUid HWmonitor utility, you might be able to get additional temperature readings etc. from your notebook/Laptop if supported.
  

Chill Wireless Micro Keyboards: 

Downloads:
KB-1BT Bluetooth Micro Keyboard Full Manual (PDF):       English  /  Dansk
KB-1RF 2.4G RF Micro Keyboard Full Manual (PDF):         English  /  Dansk
KB-1BT Driver Package for older devices (Android 2.x, Nokia, Windows Mobile)  (1.7Mb)

How do I get the best operating range?
To get the best possible operating range and less lag, you should consider the following:

- The included Bluetooth Dongle and most standard built-in BT modules offer basic signal strength and are more sensitive to radio interference from other equipment.
- Wireless signals do not travel well through obstacles (especially metal). Try to keep the dongle visible.
- All other wireless radio signals in the air like DECT Phones, Wi-Fi Routers, Doorbells, LED/Plasma TV, Keyboard/Mouse, Microwaves etc. will cause interference lowering the signal quality and thereby range. 

To improve signal strength and range further you can upgrade to a good quality Class 1 rated Bluetooth Dongle instead for the KB-1BT.

(Even though Class 1 is specified up to 100 mtr. range, you will not achieve suchin real life. However it should give you some extra meters and/or a stronger signal with less lag).

The Signal quality and range are determined by the Bluetooth host/dongle, not the Keyboard.

I cannot activate the Android driver software on my older HTC Android device?
The Android driver software are only needed for older Android 2/3 devices. Newer devices will connect through the regular Bluetooth settings.

Unfortunately HTC have a problem with the Bluetooth HID implementation on older models with HTC Sense (ex. HTC Desire, Desire HD, Desire S, Desire Z etc.), so no Bluetooth HID based devices will currently work on these.

The limitation is not related to the Keyboard or Android, or even the HTC Device itself - but to the HTC Sense software/ROM currently installed. The problem also affects all other Bluetooth HID devices you might try to connect.

Please check with your vendor if your Android Device support the Bluetooth HID Profile. If or when HTC intend to solve this, is pretty much up to them...

How can I customize Android keyboard/mouse settings to my preferences?
Android 3.x/4.x have USB Keyboard/mouse support out-of-the-box, but options for customization is fairly limited. Secondly, many Android Device manufactures tend to modify and/or limit the capabilities within Google Android.

By using a 3rd party app such as: "External Keyboard Helper Pro" from Google Play store, you can expand the keyboard/mouse capabilitites within your Android Device. Choose your desired Keyboard language, and in 'Advanced settings' activate 'Detect USB Keyboard'. Depending on your Android device you might also want to add a 'Detection Delay' of for example 4 seconds.

There is also a free demo of External Keyboard Helper available for testing purposes (Spacebar will add Demo message everytime pressed) as well as documentation/tutorial. Chill have no relations to this App.

Do Chill Micro keyboards also work with Mac products?
The Chill KB-1RF Mini Keyboard will work with any Mac product, which support regular USB Keyboard & mouse (not suited for iPhone/iPad). For KB-1BT Bluetooth Mini Keyboard you should be able to connect this if your Mac have built-in Bluetooth HID support (suited for iPhone/iPad, but notice that iOS does not have any mouse support, and thereby also the Touchpad). Not all Mac products will detect the included USB Bluetooth dongle though, so KB-1RF might be the safer choice for Mac Mini / Pro.

Mac uses slightly different key mapping for certain keys compared to PC. If you want to fully control the keyboard layout you can use a free 3rd party utility such as DoubleCommand.

How does the Chill Micro Keyboards differ from cheaper alternatives?
The Chill Micro keyboards comes with high quality components, so even though it might look fairly similar to other alternatives - it is not!

The Chill Micro Keyboards are equipped with a A-Grade Lithium-Polymer battery adopted from hi-end Cell phone industry. This gives you longer lasting power and the ability to charge it whenever you like (does not need to be fully depleted for better results). Secondly, and more importantly - Cheaper batteries have a very short lifetime. Even after a few re-charges they will start to degrade rapidly.

The Chill Micro Keyboards also comes with high quality Radio/Bluetooth chips offering superior communication range/stability compared to cheaper alternatives.

Finally the Chill Micro Keyboards are also equipped with high quality capacitors and LED's etc. for longer lasting operation and better overall experience.

So it is up to you to decide, if you are looking for a cheap gadget or a high quality Micro Keyboard intended to be used?!

Does the Chill Micro Keyboard has any Home Theater (HTPC) advantages over regular keyboards?
Yes, besides the compact design the Keyboard also have some unique design features optimized for HTPC use:

- When you use it as a HTPC remote, you normally do not need to navigate a mouse cursor, but need to navigate within menus of the Media software. This explains the left/right mouse placement!:

Our design will function much better, as the Mouse buttons works as selection buttons with left hand (or a right hand tap on the Touchpad), and the Touchpad and Page Down/Up then slides through pages/menus. Thereby you can operate much faster and very easy with your two thumbs.