My new Chill V8 earphones do not sound so good?
Initially, the sound may appear a little metallic / sharp / limited bass etc., since the speaker membranes need to be excersised. It takes up to 20 hours of playback before reaching its maximum sound and depth. So have some patience - it's going to be worth it :-)
I have trouble with charging / performance:
The explanation should typically be found among the following:
- Check inside the Micro-USB port to ensure the pins etc has not become physically broken, or dust etc. are blocking proper connection.
- Never store the battery in a depleted state, as this will potentially damage the cells and reduce capacity / lifetime.
- If headphones are not used often, make sure they have at least one full cycle every 3 months. For longer time storage batteries are best kept at 50-70% charge.
- Do not connect the headphones to constant power from the USB charger for many hours / overnight, but turn off / disconnect it after charging ends. Otherwise, the headset will be prevented to enter standby and will cause unnecessary tear and wear on electronics and batteries.
- Batteries and electronics are automatically calibrated during full cycles (full charge and discharge). If capacity tend to become inaccurate / misleading one can try to do a manual calibration by fully discharge and then fully recharge the battery.
- The theoretically lifetime for Li-Polymer batteries are around 300-500 cycles in perfect conditions. Especially storing batteries in a depleted state, high temperature fluctuations and heat/direct sunshine can greatly reduce capacity / lifetime. If/when you experience reduced capacity, you can try to do a calibration (see above) to potentially improve the performance.
I periodically experience outcomes in the sound:
Sound loss is unfortunately not quite uncommon for Bluetooth and is typically a result of signal disturbances.
Signal disturbances typically occur due to other more powerful wireless signals nearby (at 2.4Ghz), physical blockages of the signal from, eg. clothes, caps, bags, a relatively weak bluetooth signal from the host and/or combinations thereof.
Other 2.4Ghz signals can come from Wi-Fi routers, wireless bellows, baby alarms, other Bluetooth devices, DECT phones, wireless keyboard / mouse, etc. Likewise, many "China" products do not meet the radio regulations, thus jaming other products.
Signal disturbances can be difficult to overcome depending on the phone, usage pattern and the environment. The basic transmitting power is controlled by the sender and the antennas are built into the Bluetooth chipsets at both ends. So unfortunately, there is not really anything you can do to increase the Bluetooth transmit power and frequency. It is a fairly closed standard.
Especially in crowded / certain areas, there may be a lot of other wireless signals in the air, and this can generally be difficult to avoid. A disturbing signal in the air may / will dodge a weaker signal regardless of the range between the phone and the headset.
One should be aware that signal delays may also come from one's streaming, as the internet connection is not necessarily constant / stable when moving around.
The counterparty sometimes has trouble hearing me clearly during telephone calls:
Noisy surroundings and wind noise and the like can affect the sound quality, as the microphone is located in the ear and thus will easily catch the surrounding noise too.
Can I connect my Chill V8 to a PC / Computer too?
Yes, if your computer have a built-in Bluetooth module or Bluetooth dongle you can also connect the headset.
A computer have many options for sound devices which can affect the connection and sound quality. In case of low resolution / distorted sound you may have to adjust your sound settings in Windows to use a different codec/device for playback/recordings.